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Easy returns

Returns and refunds

If you are not satisfied with the product you ordered, please fill out this form within 7 days of the reception of your order to get a return authorization. Fees associated with the return of the products are yours to pay.
 

Conditions:

Regular price - Exchange or refund 
Sale up to 40% off - Exchange only
50% off or more - Final sale. These products are not eligible for a return authorization.

Christmas gifts

Your christmas gifts will be eligible for an exchange or refund until January 7th 2021. 

Please note that products should not have been worn or damaged. Alternative reserves the right to decline returns that does not meet the conditions above.