My Account

COVID-19 latest infos and updates

COVID-19

Tuesday, April 28, 2020

It won't be a party but our two shops reopen on Monday May 4th at 9:30 am.

 

New measures in order to welcome you safely:
-We keep a distance of 2m between each customer and employee at all times.
-Wash your hands when entering and respect the different signage in the store.
-The number of customers in the store is limited.
- Thorough cleaning and disinfection of the shop.
-Avoid strolling in the store, make your purchases and then leave the premises.
- Contactless payment is preferred, but cash is accepted.

Thank you for respecting these guidelines and thank you for your support during this difficult time!

Alternative Sports, 113 St-Germain Est, Rimouski
Business hours
Monday to Friday from 9:30 a.m. to 5:30 p.m.
Saturday: 9:30 a.m. to 5 p.m.
Sunday: Closed

Alternative La Division Femme, 38 St-Germain Est, Rimouski
Business hours
Monday to Friday from 9:30 a.m. to 5:30 p.m.
Saturday: 9:30 a.m. to 5 p.m.
Sunday: Closed

Alternative113 - Online store
Customer service hours
Monday to Friday 8:30 a.m. to 5 p.m.

WWW.ALTERNATIVE113.COM
(877)746-7113
[email protected]
Our online store remains in operation. Also contact us by phone to make your purchases and pick up your products in the store.

 

 

 

 

Monday April 20, 2020

 

Huge period online for us. Our entire team is currently working very hard to proceed and ship your online orders! Thank you for your encouraging comments and your patience in some cases. Our two Rimouski stores are still closed, but we are always at your service from Monday to Friday from 8:30 a.m. to 5 p.m.

- Via Instant Messaging at the bottom of the WWW.ALTERNATIVE113.COM site on the right.
- By phone at (877)746-7113
-By email: [email protected]

Thank you for your support during this difficult time! ❤️

 

Wednesday April 8, 2020


Thank you all for your online orders. We strive to proceed and ship you all of this as quickly as possible and respect our usual standards! Please note that shipping of your orders will not be possible on Friday April 10 due to Easter holidays. Our main carriers are not in operation that day. Orders placed Friday April 10, Saturday April 11 and Sunday April 12 will be shipped MONDAY APRIL 13. Our customer service will still be available Friday April 10 from 8:30 am to 5:00 pm.

- Via Instant Messaging at the bottom of the WWW.ALTERNATIVE113.COM site on the right.
- By phone at (877)746-7113
-By email: [email protected]

Thank you for your understanding and happy Easter.

 

 

 

Monday April 6, 2020

Our online operations continue with our 100% transactional web store. Your online orders are processed as quickly as possible, there may be a slight delay in shipping but normally if your order is placed before 2:30 p.m. (Monday to Friday), we will ship the same day by Purolator! Shipping is free everywhere in Quebec / Canada for all orders over $50.

Our WEB team remains at your service, 3 simple ways to contact us from Monday to Friday from 8:30 am to 5:00 pm:

- Via Instant Messaging at the bottom right of the WWW.ALTERNATIVE113.COM.
- By phone at (877)746-7113
-By email: [email protected]

Thank you for your support during this difficult time!
We remain at your service. ❤️

 

 

 

Thursday, March 26, 2020

 

A quick note to simply thank you for all the support right now! Our online order volume is exceptional and your positive feeback and appreciations help us get through it. Almost all of our products are available online and we are busy adding new products online every day. Shipping is free by Purolator in Rimouski and everywhere in Quebec / Canada. We remain at your service at (877)746-7113 and by email at [email protected] ❤️

Alternative113 team

 

Tuesday March 24, 2020

 

The governement of Quebec tells us that related online operations/ e-commerce can be maintained (including order department, warehouse and delivery services). We respect all health security measures in our activities.

Alternative therefore remains open to assist you with your online orders or requests. (877)746-7113 or [email protected]

Thank you for your support and we hope to serve you online and again in our stores as soon as the situation allows. Stay safe, healthy and informed. ❤️

Alternative113 team

 

Friday March 20, 2020

As you probably know, our two stores in Rimouski are now temporarily closed due to the COVID-19 epidemic. A difficult decision but in total respect for our community, customers and employees. Our online store remains in operation and customer service team will continue to be at your service from Monday to Friday, 8:30 a.m. to 5 p.m. (EST). Your orders are shipped the same day. Do not hesitate to contact us by phone (877)746-7113, instant messaging (right corner at the bottom of the website) or by email at [email protected]. All customer service e-mails will be answered at normal pace.

Thank you for your support and we hope to serve you again in our stores as soon as the situation allows. Stay safe, healthy and informed. ❤️

Alternative113 team